What time do gates open on the day of the game?
Gates into Petco Park will open three hours prior to scheduled kickoff.

What radio station is broadcasting the game this year?
The game will be broadcast on Sirius XM – Fox Sports Radio.

Which sides are the teams on?
The Pac-12 sideline is located alongside the third baseline of Petco Park, while the ACC sideline is located parallel to center/right field.

What time does the Pregame Show start?
The Pregame Show begins 30 minutes prior to kickoff.

When and where can I buy game merchandise?
On HolidayBowl.com in early December. On game-day, there will be merchandise locations throughout Petco Park.

How do I take the trolley public transportation to Petco Park?
The San Diego Metropolitan Transit System Bus and Trolley provide regular and limited special event services to the Gaslamp District downtown. For highly-attended, major special events, the Trolley adds special event service. Please visit the MTS Website for more information on MTS service to Petco Park.

Do I have to purchase a ticket for my child?
Petco Park offers complimentary admission to children under thirty-six (36) inches in height, provided they are accompanied by an adult with a valid ticket. These children must sit in the lap of the accompanying adult and not occupy an additional seat.

How do I access my tickets?
Petco Park is a 100 percent digital ticket facility. For more information and to learn how to sign into the MLB Ballpark app to access and manage your tickets, click here.

Are tickets available for purchase on game day?
If there are tickets available on game day, they will be sold at all Petco Park ticket windows.

How can I get seats on my team’s side?
Purchase the tickets directly through the university or request it when purchasing at any Petco Park ticket window.

When do renewals take place?
Renewals are mailed out to charter members in the spring.

What if I have lost my ticket? Can I get a replacement?
The San Diego County Credit Union Holiday Bowl will write a replacement seat slip, provided that the school has documentation verifying the identity of the person to whom the seat was sold. In the case of stolen tickets, a police report must be provided with the location of the theft stated. Lost tickets will not be replaced with another “hard” ticket.

How do I exchange my seat for a handicap accessible one?
Petco Park is fully accessible. Visit Petco Park’s accessibility guide for more information.

Can I use cash at the concessions stands at Petco Park?
No, Petco Park is a no-cash venue.

Are bags allowed inside of Petco Park?
Petco Park prohibits bags with the exception for single compartment bags measuring 7” x 10” or smaller, infant and medical bags.

Can I leave the stadium and come back?
No Re-Entry is permitted for this event.

What items can’t I bring into the stadium?
For a complete list of prohibited items, please see Prohibited Items.

Where can I learn more about Petco Park and its policies and facilities?
For more information on Petco Park, please visit this website.